<body> +++RubberBand+++ <body>
R U B B E R B A N D

THE GALZ
Cindy J Koe Mm
Kyann Lim Yp
Zenn Cai Lz
Jeslyn Tan BL
Shermaine Chong Mj
Jacintha Maria
Anna Chong ML
Yvonne Loke Ps
Mindy Chua Hm
Jeannie Koe Cc

THE GUYZ
JaMeS TaN hL
ToM SiM Jj
WiLsOn Ng Wx
JeT LiM Bj
LeE ZhiWei
YeO WeiYe






HAPPENINGS 2006

02 Feb - Weiyes' 25th Bdae
11 Feb - Jacs' 26th Bdae
13 Feb - Zais' 25th Bdae
27 Mar - Zenn&Zhiweis' 1st Wedding Anni
08 Apr - Yvonnes' 24th Bdae
23 Apr - Jeannies' 27th Bdae
25 Apr - Mindys' 25th Bdae
25 Apr - Janelles' 1st Bdae
28 Apr - Jets' 28th Bdae
12 Jun - Zhiweis' 25th Bdae
12 Jun - Bee&Brendens' ROM
12 Jul - WiLsons' 24th Bdae
17 Jul - Cindys' 25th Bdae
 30 Jul - Bees' 25th Bdae
 26 Aug - Jeslyns' 27th Bdae
 14 Oct - Bee&Brendens' Wedding
 27 Oct - James' 27th Bdae
 05 Nov - Toms' 26th Bdae
 21 Dec - Annas' 27th Bdae
25 Dec - Zenns' 25th Bdae




KINDA USEFUL LINKS

Contribute to Blog
I Wanna Blog
I Wanna Put Up Pix

FuN
Good Games 1
Good Games 2
SettLers Cafe
BrasiL CBF
ReaL Madrid

PeopLe
CiN's BeLoved RonaLdo
CiN's Another BeLoved, Kaka
ZhiYang
Pamela @ APM
Robin! (James Bro)
LyNn @ Christ The King
NorMan @ Curtin


Board Games Mastered:
1. IgLoo
2. Pit
3. Flux
4. Apples to Apples
5. Cranium
6. Trans America
7. Sharks
8. Elixir
9. Pictionary

BiAtcHiNg



RB TRANSPORT DEPARTMENT

Zhiwei:

Weiye:

Tom:

James:

Jet:

Bee:

Jeslyn:

Zenn:

Cindy:

WaSsUp As @ Friday, September 15, 2006


Below, my feedback to SIA Cargo (On senerio basis)

Dear Sir/Mdm,
On the 14 Sept, 3.25pm, I have rang up your office to check on a package which was supposed to arrive last week.Since I can't get through the import line for at least 10mins, I decided to call up the sales/admin line of 6541 6293.A lady who did not greet actually mumbled through the phone "YES!?"I was explaining to her about my shipping details when she actually gave a loud smirk, laughter and raised her voice saying "Why you ask me?!"Patiently, I told her the reason why I dialed this line because after all,I believed the sales department should be able to help. Without even waiting for me to finish, she practically slurred three other hotlines in a rude tone for me to dial. I was surprised and told her to repeat herselfand she gave a loud impatient sigh and repeated herself unwillingly in an even more disturbed tone.This is the first time which I actually use Singapore Airlines Cargo and to me, the prestige name itself has always gave me an idea of how professional the company is, in terms of its products and services and people.I was entirely disappointed that the staff by the name of BEE HUA had actually ruined the image of the company and its services. Even if I have dialed the wrong extension, I do not think that we should be treated in this manner and since it is also a SALES department, it should even be better.I am writing to suggest that I hope this could be improved especially in upholding the image and customer service of an established company dealing with not just local but foreigners as well. In addition, the campaigns held recently have also been urging on customer services.

Yours SincerelyCyndee


Followings are their reply. Im pretty glad. Just that i forgotten to add that I have tried using the online tracking before i called up...

Feedback received from SIA Cargo:
CGOFeedback@singaporeair.com.sg

Dear Ms Cyndee Koh,
Please accept our apology for our service failure when you made a phone enquiry about your cargo status. We take our customers seriously and are looking into this matter. We are sorry that our main Sales hotline 65416666was busy. However to serve our customers better, we have a webtrack function at our website, http://www.siacargo.com/ where our valued customers, like you can track the status of the cargo using the Airway bill number.I hope your package has arrived and sorry for the inconvenience caused.

Kind Regards


We know we count on each other on...
10:56 PM
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